Overall SA-csi score (Satisfaction, with a significant impact on Loyalty) · Vodacom leads on the overall customer satisfaction index score with 74.8 compared with the industry average of 73.3, which effectively gives Vodacom the right to claim the "number one telecommunications company as rated by customers".
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Industry-wide CSI initiatives, such as the Integrated Energy Centres; Projects and programmes that support the disabled. Environment and Sustainable Development South Africa faces major environmental challenges in the 21st century.
According to Tyamzashe, Vodacom's CSI interventions will be based on a number of principles. These include a focus on providing social solutions rather than on how much cash is requested, and ...
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We have a highly professional and experienced team, selected and trained to provide pragmatic solutions that are tailored to client's specific circumstances and budgets. For further information on our services, please contact Nick Rockey (021 671 1640) or Cathy Duff (011 026 1308). Our services include: CSI Advisory
The FNB Fund recognises the link between an environment that facilitates the holistic development of children and growing healthy citizens. For this reason, the Fund is investing in increasing access to early childhood development (ECD) sites and in strengthening and building capacity within the ECD sector.
Vodacom sees explosion in data usage during lockdown 16 November 2020 Peter Takaendesa, analyst at Mergence Investment Manager says Vodacom's growth in users in SA, buoyed by an uptick in demand for connectivity across the telecoms sector, is "encouraging" but will slow slightly as the growth rate normalises.
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The overall Customer Satisfaction Index score indicates customer loyalty and acts as a red flag that customers are becoming less loyal as they seek better value. The industry average is 73.3, with Vodacom leading the way at 74.8, although this is lower than its 2017 customer satisfaction score of 79.2. MTN was in second place, below average at ...
Investment (CSI) work in our annual Sustainable Development report, and we will continue to do so. For 2018, we have produced this additional short report on Discovery's CSI activities to communicate progress on our commitment to build healthier communities. This report is for those who would like more detail, and to better understand our work.